About Canine HealthCheck

What is Canine HealthCheck?

Knowing your breed is only a small part of the story. This easy, at-home test screens your dog's DNA for a variety of genetic mutations causing inherited diseases and traits.

Will the Canine HealthCheck tell me the breeds that make up my mixed breed dog?

The Canine HealthCheck is not a breed identification test. It is a genetic health screen that screens more than 150 genes. All genes are found in all breeds, but certain mutations may be found in only specific breeds. You will learn more about each gene mutation as you review the Canine HealthCheck on your dog.

What can you tell me about the quality of the laboratory?

The Canine HealthCheck is the only genetic screen for your dog on the market that has been developed by veterinarians and PhD geneticists expertly trained in genetic diagnostics. Your testing will be handled by the best trained geneticists, veterinarians, and technicians available within a laboratory equipped with the latest technology for the testing and analysis of canine genetic diseases. Analyzed at Paw Print Genetics, your sample will receive the utmost care in the hands of experts trained in clinical testing.

Ordering a Kit

How do I get a Canine HealthCheck on my dog?

You will need to first purchase a kit. The Canine HealthCheck can be ordered online at caninehealthcheck.com or purchased from certain retailers. The kit contains everything that you need to collect cheek cells and send your sample to our laboratory.

How do I get a Canine HealthCheck kit?

The Canine HealthCheck can be ordered online at caninehealthcheck.com or purchased from certain retailers.

Submitting your Kit

What do I need to do once I've received my kit?

  1. Go to caninehealthcheck.com and activate your account. You will find the button "Activate Kit" on the home page. Please fill in all required fields to complete the activation.
  2. Place one of the barcodes that you used to activate your kit on the outside of the cheek swab sleeve as shown in the instructions and place the second bar code on the outside of the 'biohazard' bag.
  3. Follow the instructions for swabbing your dog's mouth. Both swabs should be used, placed back in original sheath, and place in the biohazard bag. Then seal the biohazard bag.
  4. Place the biohazard bag containing the swabs into the mailer and paste the postage paid return label on the mailer and send back to the laboratory.
See our visual instructions

What do I need to send to the laboratory?

The Canine HealthCheck kit contains everything that you need including two cheek swabs and a preprinted return label and mailer.

How will I know that you got my samples?

You will receive an email when the laboratory has received your samples. You can also use the tracking number located on your prepaid shipping label to track your package. Save the tracking number and KitID for future reference.

What if I sent my samples back without activating my account?

Please call the laboratory immediately. For kits received that have not been activated, we will not have the ability to trace the kit back to the purchaser. In most instances, you will need to order a new kit.

Results

When will I get my results?

Results will be uploaded to the account that you created when you activated your kit within 7-10 business days of the laboratory receiving your samples.

Will I receive a notification when my results are ready?

Yes, you will receive an email when your results are completed and ready to be viewed in your secure online account.

What if my dog is at-risk for a disease or if I want to confirm a result?

The Canine HealthCheck is a screen of more than 150 diseases and traits. In some cases, you will learn that your dog is at-risk for a disease. You may order a follow-up test from Paw Print Genetics to again test your dog's DNA for that specific mutation for an additional cost. In most cases, Paw Print Genetics can use the DNA obtained from the Canine HealthCheck to run the follow-up test. You can call Paw Print Genetics any time to discuss your concerns at 855-202-4889 Mon-Fri 8am-5pm PST. To order a follow-up test, go to pawprintgenetics.com.

Will I receive a paper copy of my results?

No, results will not be mailed to you. All results for your dog will be uploaded to the account you created when you activated the kit. From your dog's results page, you can save a PDF or print the report. You can also post your dog's results on your Facebook page.

What does it mean to be "at-risk" for a disease?

Being "at-risk" indicates that your dog may have inherited one or two copies of a mutation that has been reported to cause genetic disease. Depending on the mode of genetic inheritance for a particular disease, inheriting one or two mutant copies of the gene may result in the disease that was identified in your dog's DNA. Additional information about the genetic disease and the clinical symptoms can be found by clicking on the link for that disease.

If your Canine HealthCheck results indicate that your dog is "at-risk" for a disease you may want to consider ordering follow-up testing to confirm the results of this initial screen.

What does it mean to be a "carrier" for a disease?

Being a "carrier" indicates that your dog may have inherited only one copy of a mutation that has been reported to cause genetic disease. Your dog is not clinically affected by this mutation because two copies of the mutation are required to cause disease. Additional information about the genetic disease and the clinical symptoms can be found by clicking on the link for that disease.

What if I have questions about my results?

You can call the laboratory to discuss your results or any concerns at 855-202-4889 Mon-Fri 8am-5pm pacific standard time or send us an email at info@caninehealthcheck.com and we will get back with you within 24 hours.

Is the Canine HealthCheck a diagnostic test?

The Canine HealthCheck is a screen of more than 150 genes that determines diseases and traits in dogs. This is not a diagnostic test. Any abnormal result (carrier or at-risk), or any result that concerns you, should be followed-up using a diagnostic or confirmatory test. In addition, not every mutation known in dogs is included on the Canine HealthCheck. If your dog is symptomatic, consult with your veterinarian on appropriate DNA testing. Normal results do not exclude inherited mutations not tested in these or other genes that may cause medical problems or may be passed on to offspring. Diagnostic testing is available from Paw Print Genetics for Canine HealthCheck customers. In most cases, DNA will already be available to perform the follow-up tests at Paw Print Genetics. In addition, this genetic screen should not be used for determining suitability for breeding because breed-specific tests, that may not be included on the Canine HealthCheck, might be more appropriate. Breed registries may not accept results from the Canine HealthCheck. Check with your breed registry for submission requirements prior to ordering the Canine HealthCheck.

Will my dogs sample show results for all 150 tests?

The Canine HealthCheck was developed at, and its performance determined by Paw Print Genetics. Unique variations in the genetic code of some individuals may exist and cause certain regions of the genome to not perform properly in this assay. In addition, suboptimal sampling of the dog's cheek cells could also result in poor sample performance due to inadequate cell counts, bacterial and fungal growth, or the presence of other assay inhibitors. An acceptable level of failed assays at any particular genomic location has been determined by Paw Print Genetics. Dogs with results in at least 150 genes are determined to be acceptable and reportable. Customers with an unacceptable level of failed assays will be contacted for a new sample.

Will my coat color and trait results exactly match my dog?

Determinants of coat colors and traits are complex. Many of these variants are known and many of the genes screened in this assay interact. In addition, not all of the genetic factors that contribute to a dog's coat color and traits are known. Because of the complexities in gene-gene interactions, the coat colors and traits shown in the Canine HealthCheck results for your dog may vary from your dog's actual appearance. Individual differences in genes throughout the canine genome, not tested in this assay, may also affect the final coat color or traits seen in your dog.

Refund Policy

What is your refund policy?

Each kit has a unique ID necessary to activate the kit. Once purchased, that kit ID can only be used for that kit that has been purchased.Given the uniqueness of each kit, all sales are final. Any returned kits will not be eligible for a refund.

Wholesale Distribution and Reselling

Do you have distributing or reselling opportunities?

Yes, we are interested in discussing our distributor and reseller opportunities with you. Please send us an inquiry through our contact us page.

Fundraising Opportunities

Can the Canine HealthCheck be used for fundraising?

Yes, the Canine HealthCheck may be a good opportunity for your shelter or rescue organization to raise money. Any shelter or rescue related organization with a Tax ID number and recognized by the government as a non-profit organization can take part in fundraising activities through sales of the Canine HealthCheck. To learn more, please submit your inquiry through our contact us page.